Gaya APA

Mitchell, Jack. (2005). Hug your costumer . Jakarta: Elex Media Komputindo.

Gaya Chicago

Mitchell, Jack. Hug your costumer. Jakarta: Elex Media Komputindo, 2005. Text.

Gaya MLA

Mitchell, Jack. Hug your costumer. Jakarta: Elex Media Komputindo, 2005. Text.

Gaya Turabian

Mitchell, Jack. Hug your costumer. Jakarta: Elex Media Komputindo, 2005. Print.